Frequently Asked Questions

eMaylias, short for email alias, is an email used with a web site to keep your email address private and safe from many common email-based security attacks, track how often you are contacted by a site and how your information is shared.

Once created, each email sent by a domain to your eMaylias will be forwarded to your specified forwarding email address.

You can then track the frequency of messages together with the domains that send them as an indicator of the integrity of the sender.

At any time, you can deactivate an eMaylias to prevent receiving email from a sender.

eMaylias is used to refer to more than one eMaylias. That means it is both singular and plural.

No, you can create eMaylias without specifying domains, but adding domains can be useful.

Domains are critical to determining if an eMaylias is used on a web site.

Domains are used by the eMayl system for security and privacy to help determine the authenticity of email being sent to the eMaylias.

When you deactivate an emaylias, you will no longer receive emails to that eMaylias. Messages are NOT queued up when it is deactivated. You can then re-activate or delete the eMaylias.

Note: As a courtesy to the domain host (and our servers), please remove the eMaylias from the mailing list when the eMaylias is no longer needed.

To deactivate an eMaylias:

1. Click the menu icon (three dots) next to the eMaylias you want to deactivate

2. Select "Deactivate [eMaylias label]" from the dropdown menu

3. Confirm your choice by clicking "Yes, deactivate it" in the confirmation dialog

Once deactivated, the eMaylias will be moved to the bottom of the eMayl list screen, with active eMaylias shown at the top.

Note: Once deactivated, you will no longer receive emails sent to that eMaylias. Messages are NOT queued up when it is deactivated. You can reactivate it at any time from the same menu.

A Persona provides a convenient way to use a web site anonymously.

NOTE: It may be illegal to provide false information for certain web sites. Personas are NOT intended and SHOULD NOT be used for sites that require information to be legally accurate.

To run the eMayl extension, you need to sign in to your eMayl account from the eMayl popup. Once the popup is open, enter your email address which will send a verification email to your email address containing a code to enter or paste into the eMayl popup to verify your email address.

NOTE: If you have not created an eMayl account, you can do so by signing up for early access on our website.

Once you're signed in, you're set to go. When you're on a web site, open the eMayl extension pop-up to generate a new eMaylias or look up the eMaylias for the associated domain.

Click on the eMayl extension button to open the pop-up for the current web page.

The extension will automatically detect your domain and check to see if there is an eMaylias associated with the domain.

If no eMaylias is found for the current domain, a screen appears with a suggested eMaylias (email alias) for the web site.

Yes, based on your keyboard and operating system, pressing the key combination will display the eMayl popup for the current page.

If one or more eMaylias match the current domain, the pop-up will display the matching eMaylias filtered by the domain.

Clicking on the Autofill button inserts the selected eMaylias into the corresponding email input fields on the current web page.

Note: Some web pages may not autofill as expected. In such cases, you can copy it to the clipboard and paste into input field on the web page as needed.

Clicking on the Edit button opens up the selected eMaylias on the eMayl page in a separate browser tab.

Making changes to an eMaylias in the eMayl browser tab will automatically be updated the next time that the eMayl extension pop-up is displayed.

Yes, you have complete control over your data at all times.

You can create, deactivate, or delete any eMaylias whenever you want. You can also delete your entire account and all associated data at any time.

Your data belongs to you — we simply provide the tools to manage it.

No. eMayl does not sell, trade, or share your personal information with third parties or affiliates.

Your email address and forwarding activity remain completely private. We do not use your data for advertising or profiling.

No. eMayl does not store or analyze your email content. Emails are briefly processed in transit to scan for phishing and spoofing before forwarding to your inbox — and, with eMayl PRO, to scan for malware and strip tracking pixels and other embedded trackers.

This processing happens in real time — no email content is retained after delivery. Only metadata such as sender domain and timestamps is tracked for your activity dashboard.

eMayl collects only what is needed to provide the service:

• Your account information (name, email, country)

• The eMaylias you create and their associated domains

• Email forwarding metadata (counts, sender domains, timestamps)

We do not collect email content, browsing history, or track you across sites.

We respect your right to be forgotten. You can request permanent deletion of your account and all associated data at any time.

To request account deletion:

1. Sign in to your eMayl account at https://emayl.app

2. Navigate to Settings from the Account menu

3. Click "Danger Zone" and then "Delete Account"

4. An email is sent to you for added enhanced security. Click "Continue in eMayl"

5. In the browser, click "Delete Account"

Important: Account deletion is permanent and irreversible. Once you delete your account:

• You have approximately 48 hours to change your mind before the deletion process begins

• Emails sent to your eMaylias will no longer be forwarded

• All account data, personas, and settings will be erased

• Your account cannot be recovered or restored

Legal retention: We may retain certain information as required by law for tax, legal, or regulatory purposes (such as transaction records). These records are kept securely and will be deleted once the legal retention period expires.

Need help? If you have questions about account deletion or need assistance, contact our privacy team at privacy@emayl.ai before deleting your account. This feature is provided in compliance with CCPA and GDPR "Right to be Forgotten" regulations.